Guest Policies & House Rules
Sea Turtle Vacation Homes
To ensure a safe, respectful, and enjoyable experience for all guests and neighbors, the following policies apply to all Sea Turtle Vacation Homes properties. By booking any property, you acknowledge and agree to comply with these policies as part of your rental agreement.
Failure to comply with any policy may result in immediate termination of your reservation without refund.
Cancellation Policy
All reservations rules and policies are listed on each property page.
Refund Policy:
- 100% refund of total trip price up until 30 days prior to arrival.
- Guests can cancel at least 30 days before check-in and get a 100% refund of the nightly rate and the cleaning fee, but not the credit card service fee (6% of the total payments refunded).
- For a 100% refund of the nightly rate, the guest must cancel 30 full days before the listing's local check-in time (shown in the confirmation email).
- If the guest cancels less than 30 days in advance, the nights not spent are not refunded.
- If the guest arrives and decides to leave early, the nights not spent are not refunded.
- Refunds will be processed upon cancellation.
Maximum Occupancy
Maximum occupancy is strictly enforced in accordance with Florida statutes and local regulations.
Under no circumstances may the number of guests exceed the maximum occupancy listed in your confirmed reservation.
Any violation of occupancy limits, including visitors not listed on the reservation, will result in immediate termination of the stay without refund.
No Parties or Events
Parties, gatherings, and events are strictly prohibited.
If a party or unauthorized gathering occurs, the reservation will be immediately terminated without refund. Additional cleaning, security, or damage charges may apply.
No Smoking
Smoking is strictly prohibited indoors.
Smoking is permitted outside only with all doors and windows closed.
A $1,000 penalty will be charged for indoor smoking, in addition to the full cost of odor remediation and any damages. Smoke detection devices are installed inside the property.
Weapons, Drugs & Illegal Activity
Firearms, weapons of any kind, illegal drugs, and unlawful activities are strictly prohibited on the premises.
Any violation will result in immediate termination of the reservation without refund and may be reported to local authorities.
Noise & Neighborhood Respect
Guests must respect neighbors and comply with local noise ordinances.
Quiet hours: 10:00 PM – 7:00 AM.
Noise monitoring devices are installed in compliance with city ordinances. Excessive noise levels may result in:
Immediate termination of the reservation without refund
Fines issued by local authorities
Guests may use outdoor spaces after 10 PM but must remain mindful of noise levels.
Parking
Parking is limited to designated spaces assigned to the property.
Parking on grass, sidewalks, or unauthorized areas is not permitted.
Vehicles exceeding the allowed number may be towed at the guest’s expense.
Property Care & Trash
Guests are expected to maintain the property in the same condition as upon arrival.
Trash must be placed in designated outdoor bins before departure.
Excessive cleaning required due to negligence may result in additional charges.
Grill Use
Grill use must be requested prior to arrival.
A $35 cleaning fee applies and must be paid before check-in.
Check-Out Policy
Check-out time is 11:00 AM EST.
Stays beyond 11:15 AM will incur a $50 charge per 15-minute increment to accommodate cleaning schedules. We do not allow late check-out.
Pool & Amenity Liability
There is no lifeguard on duty at any time.
Use of the pool and all amenities is entirely at your own risk.
By booking and entering the property, guests voluntarily assume all risks associated with the use of the pool and outdoor areas.
Sea Turtle Vacation Homes, its owners, and managers shall not be held liable for any injury, accident, loss, or damage occurring on the premises or arising from use of the pool or amenities.
Children must never be left unattended in the backyard or pool area. Guests are solely responsible for supervision and safety.
Guests agree to release, indemnify, and hold harmless Sea Turtle Vacation Homes, its owners, and its management from any and all claims, liabilities, damages, or expenses arising from use of the property or its amenities.
Pool Heating Policy
Pool heating is included during winter months as a courtesy amenity.
We generally maintain the pool temperature at approximately 89°F; however, temperature may fluctuate due to weather conditions or mechanical performance.
Pool heating is not guaranteed to meet individual preferences.
No refunds or credits will be issued due to weather, mechanical issues, or dissatisfaction with pool temperature.
Travel Insurance & Liability
Guests are strongly encouraged to purchase travel insurance.
Sea Turtle Vacation Homes is not responsible for accidents, injuries, loss of personal belongings, weather disruptions, or unforeseen circumstances.
Legal Compliance Notice
We are required to comply with all state and local regulations, including occupancy limits and noise ordinances.
It is unlawful to allow a registered sexual offender or predator to occupy the residence where prohibited by law.
Enforcement
Violation of any house rule may result in:
Immediate termination of the reservation
Removal from the property
Loss of all rental payments
Additional charges for damages or violations
By booking this property, you acknowledge that you have read, understood, and agreed to these policies.